Wide range of products at good prices.
Web site easy to navigate and operate.
Prompt dispatch and professional paper work.
Delivery also fast, but that includes performance of delivery service.
Would definitely recommend.
My first order was despatched promptly and I received progress updates until I received the item in the hour time slot I had been allotted.
Unfortunately there was a fault with the item, I rang PMC, a free returns slip was e-mailed to me immediately.
I requested a replacement at 4pm, again I received despatch updates immediately. The replacement was received at 5.10pm on the following day.
I don't think I have ever received such a good customer service, I would not hesitate to recommend PMC.
The products were very reasonably priced and well packaged for delivery. The time from order to delivery was super quick considering it was two weeks to Christmas.
The website is easy to follow too, with clear explanations and pricing - no surprises at checkout.
I would highly recommend this company to anyone looking for phones and headsets.
You never know how things will turn out with a company you've never used or heard of before. The phone I ordered got here really quickly and they kept me updated with brief emails which didn't try to sell me a million other things.
Recently bought a PBX system, came very quickly, easy to install, cost £200 BT quoted £1500 for similar spec. Works fine and does everything I want. Needed a couple of adapters and they sent them out straight away no charge.
Fantastic company to deal with. Gives advice even if they dont sell the right product. The order and processing is easy and the goods arrive when they say. Pricing is very competitive and returns is very simple. Could not ask anything else of them
I only ordered some replacement ear pads for my headset, but the order was dealt with with the same efficiency as if I was spending hundreds of pounds. I'd definitely use PMC again.
My order confirmation said the goods would be delivered in two days, which seemed very good. However after over a week, I had to call, as nothing had arrived. I was told there'd been a problem with the supplier and I should have been told this. I wasn't. I was told the goods would arrive the day I called and they did arrive, exactly at the time stated. Lack of communication ruined an otherwise excellent service. I might say I have not opened the package, as it is a Christmas gift for my daughter & her husband.
I have been very pleased with GMCTelecom's service & products. My error in ordering a 'pre-booked' item meant a delay in its delivery. On explaining the problem to Customer Service, they quickly intervened and sent an alternative, up-rated item. This arrived just one day later. Thanks, in particular to Mr Conway.
easy to navigate site
found phone i was looking for at a price much dearer on other sites
asked for next day delivery, arrived am next day well packaged
had one query phoned customer services at pmc telecom, quick helpful & polite response
would recommend to anyone
I ordered two BTelements phones as a twinset. They arrived next day when it said it was two working day delivery!
I called to check that I had ordered a twin set. The phone was answered after two rings and the guy on the phone was very helpfull and said that they were correct but the box was a bit misleading and told me how to set them up as a twin.
Really nice guy nothing was too much trouble, phones work great and have a good range.
No hassle communicating with them, you don't have to know technical stuff. just give an idea of what you want and they come up with options that will do the job. I don't buy much telecom equipment but will always go to them first. They just do the job right no matter how big or small your order - very refreshing in the current day to find a Company like this.
I wasn't sure waht product to order from the website so gave them a call. Their advice was superb.
So Ordered a product. Arrived the very next day.
Unfortunately ( and no fault of PMC ) the product did not work.
Phoned PMC who gave me the 3rd party telephone number.
Phoned them did a little diagnostics to confirm the goods were faulty.
Phoned PMC back up who were happy for me to return the item and give me back my money. They even paid for the return postage.
My original order was delivered the next day, which impresed me anyway but one of the items I ordered was incorrect. Called customer services and had the good fortune to get Danny when I called... Couldn't have been be more helpful... You need to make this guy into a team leader or trainer... Rang when he said he would and the replacement arrived the next day too... Very happy customer.
I was very surprised by the range of reproduction vintage phones on the site. The prices were reasonable and i had my products in two days. My phones are very good quality and I could not be happier with my purchases. I have recommended this company to several of my friends with no reservations.
The ordered part fulfil my expectation
Will use this company again, excellent product and quick delivery. Good communicators throughout transaction.
Contacted manufacturer RETEL to get help on set up. In process discovered product faulty - not recording at all. Manufacturer sent replacement. PMC however extremely helpful in resolving problem.
As above, but company very concered about the problem, with follow up e-mail and phone call. Would have been 5 stars except for the initial problem
Took a bundled set for headphones & phone, the plantronics M175 headset is a little flimsy, but does the job. Early days for the Panasonic phone, but apart from a little sound tin-iness all fine. For PMC, everything was delivered quickly, correctly and fuss-free.
Impressed with your performance but was not very pleased with the Postman who was too tired to walk up our drive to the front door. He left a note in our letter box at the front gate telling me that I had not been at home telling me that I had to collect package from Post Office, some eight miles away.
Would recommend this company as the online service was excellent, with prompt and accurate shipping information. Prices were competitive and delivery was very quick. We received the goods within 36 hours.
Ordered at 15.00; email on the following morning to advise delivery between 10.43 and 11.43; and delivered at 10.47. Good product, well packaged and delivered in 20 hours from order - what more can one ask?
To reply as a company, please log in to your business account.