Such a pleasure to deal with. They are so eager to help and have no problems helping or answering any queries you may have.
Cant fault them great customer service and very well packed and quickly delivered.
Very easy to communicate with.
Just an all round no fuss experience.
Cheers guys keep up the good work. :)
I phoned to ask advice on a product and an honest opinion was given. Very helpful with no pressure. Second time I have ordered from Drum Stop and they arranged a next day delivery. Thank you
I can't review the product as I it was bought as a gift for Christmas. What I can say is that from the moment of placing my order to receiving it, was super fast. Completely easy and quick to use, and the cheapest on price.
If I ever have the need, I will definitely use Drum-Stop again. Thankyou for a great service.
Knowing nothing about Drum kits, i was slightly apprehensive about purchasing one as a surprise gift for my sons 21st Birthday.......i went online but was slightly overwhelmed by all the choices...............So, i called up and spoke to a very helpful guy who advised me what would be the best option/deal............ordering and delivery was bang on! even the delivery guy was extremely helpful which is unusual...tracking my order online was very accurate and it turned out to be an all round good shopping experience.Thank you Drum Stop.
Having dealt with several other Music Stores over the years there is one word I would use to describe Drum-Stop and that is " impressive" .
Not only were they competitive on price but they went out of their way to get the item which wasn't in stock and phoned me twice to update me on it's progress.
I was kept up to date about delivery even receiving a text an hour before the courier arrived. First Class Service, thank you!
Very friendly knowledgable staff who were more than happy to help and answer questions. Everything came set up in their own equipment boxes which was a very professional and unexpected surprise. I wouldn't go any where else now for my drum equipment and would recommend to anyone whether they are starting out, getting back in to the drums like myself, who is a bit rusty on what's what these days or even for a seasoned pro this shop and staff are ideal.
I have ordered online from Drum Stop many times and I have always received the correct items and had quick delivery. There is nothing else to write....why would I use anyone else?
great deal, accurate description, fast service : very pro
As a working drummer, Drum-Stop is a a company I have come to trust.
I ordered three pairs of Beamont Carter drum sticks, The price and the postage was very fair and I received them well packaged within three days!!
As always a great service from a trusted company
What great service and quality. This is my second time I have used drum-stop and I really cannot fault them. Goods arrived exactly when they said, and were well packaged. I would really recommend using drum-stop to anyone.
We brought my Son his first drum kit,a mapex tornado, after hunting around we found drum stop had the most up to date kits at the best prices, we called them and took their advice, we ordered and it was delivered as promised on the day we wanted, my son loves his drums and is now having lessons and becoming quite good.
Top Marks to drum stop I would recommend them highly.
The drum sticks I ordered arrived quickly and decently packaged. Delivery cost was perhaps a little on the steep side considering the low weight of the items but would definitely use again and recommend.
I bought this for my husband who is quite tall, and have struggled to find the right chair/throne for his drums , and he is made up with it !!!!!! great communication and fast delivery , thank you very much .
me stuff came bang on time again, even that odd size hoop that i can still get through at my age i bet you can't you old so and so! hope that's matey enough?
I made the exciting purchase of a drum kit from drum-stop on a Sunday evening, as well as an add on piece I requested to be fitted before dispatching. Not only did they fit it for me, but rang me the following morning to make sure I was aware of the changes I wanted, so I didn't end up with something different to my expectations, I received 4 nice big boxes the next day and there was no problems, everything was there in perfect condition and I had a very comfortable experience, won't hesitate to order in the future :)
This was my first order from Drumstop, not only did they offer me free advice on what to buy (without any pushy sales pitch), but my awkward request for delivery on one of three possible days was met without any fuss at all. The kit arrived well packed and with everthing in the box, can't fault them!
MY SON NEEDED A CYMBAL VERY QUICKLY AND THE STAFF WENT OUT OF THEIR WAY TO HELP HIM, VERY IMPRESSED WITH THE FAST EFFICIENT SERVICE WE RECEIVED. MY 16 YEAR OLD SON DEALT WITH THE ORDERING AND HE SAID THE STAFF WERE REALLY EASY TO TALK TO AND WOULD DEFINITELY SHOP WITH THEM AGAIN. FAST DELIVERY AND THE BEST CUSTOMER SERVICE.
I would not normally comment on an issue that was resolved with myself and a retailer of anything - But, as the world seems to be "wired in" to pass comment on every tiny aspect of their existence nowadays = This "Like" or "Dislike" Kack people seem to live by (Highly Sad in my book) : - My opinion =
I bet Drum Stop are a great company - Their "E" communication is first class , But - The Item I ordered (and was verified by a staff member description / specification wise) was not what I ordered.
They did offer a replacement straight away, but I did not want to pay the return postage on top of the original cost of the set of sticks. Not really worth the hassle to be honest.
It wasn't difficult to get the order right in the first place really. But again, the staff did offer a replacement - A bit late though.
Having looked for drum cases, I finally found them at drum-stop. I am still a bit skeptical about ordering from the web, BUT in this instance I was amazed. I received emails updating me about my order and details about when it would be delivered. All very smooth and just very impressive. Gives me the confidence to order again and happily recommend them to friends and anyone else.
I did have one issue with one strap, but I feel like I can't complain about that. That's a MAPEX issue.
Anyway, THANK YOU VERY MUCH for great service. You just don't get that these days and it just made my day :)
I bought a 7 piece Pearl drum kit. I ordered online on a Thursday morning and received on Friday morning to my home in Ireland. I was amazed at the speed of the delivery and service from the site. On all orders over €250 they give free delivery and I think this is great value for money. The staff were really friendly when i sent or received emails. I would recommend this site for anyone buying drum equipment.
The website was clear and easy to use and I was kept informed the whole time. Will definitely use again.
The site was accurate on stock. Staff are always helpful and friendly enough should you need to phone. Delivery was quick so I had my heads in time for the studio. I'd recommend highly.
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